Effective Date: 1/1/2024

Introduction

Welcome to Benton Physical Therapy’s website. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, including the purpose of our communications via text messages.

1. Information We Collect

Personal Information: When you use our website or services, we may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Phone number

• Email address

• Medical history or health-related information

• Any other information you choose to provide

Usage Data: We also collect information regarding your interactions with our website, such as IP addresses, browser types, access times, and referring website addresses.

2. How We Use Your Information

Communication: We use your personal information to communicate with you, including but not limited to:

• Appointment reminders

• Updates on treatment plans

• Health tips and practice news

• Responding to inquiries and feedback

Text Messaging: With your consent, we may send you text messages related to your appointments and other practice-related communications. You have the option to opt-in to receive these messages. Text messages will be sent to the phone number you provide and may include automated messages.

Operational Purposes: We use your information to:

• Provide and manage our physical therapy services

• Improve our website and services

• Conduct research and analysis

• Ensure the security and functionality of our website

3. Consent

By providing your phone number and opting-in to receive text messages, you consent to receive text messages from us. You may withdraw your consent at any time by following the opt-out instructions provided in each text message or by contacting us directly.

4. Sharing Your Information

Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our services, such as appointment scheduling and communication services. These third parties are required to maintain the confidentiality and security of your information.

Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal requests or processes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information held by us

• Correct or update any inaccurate information

• Request the deletion of your personal information, subject to legal and contractual obligations

• Withdraw your consent to receive text messages at any time

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Benton Physical Therapy
235 Fairburn Ave
Benton, LA 71006
318-935-9075
bentonpt@goptla.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your personal information as described.